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Returns Policy

    • If you need to return your merchandise for any reason, please let us know within 10 days of receipt and return ship within 14 days for merchandise credit.
    • All returns must be authorized prior to shipping back. In order to receive an return authorization number (RA#) please email returns@shepherdsurvival.com
    • A restocking fee of 10% is applied to all orders returned. Buyer is responsible for shipping costs.
    • In order to receive credit, returned items must be received in the original packaging in resaleable condition
    • A copy of the RA# must be accompany returned merchandise. Failure to do so may result in credit not being processed. 
  • If you receive any missing, broken, or defective merchandise, please contact us within 10 days and we will ship a replacement out generally within 1-3 business days.